Phantom Checker, LLC · Last Modified: July 2026
These Terms of Service (“Terms”), together with any documents they expressly incorporate by reference, are entered into by and between you and PHANTOM CHECKER, LLC, a Delaware limited liability company (“Phantom Checker,” “Company,” “we,” “us,” or “our”), and govern your access to and use of phantomchecker.com, our mobile and desktop applications, and all related features and services (collectively, the “Service”).
PLEASE READ THESE TERMS CAREFULLY. By creating an account, clicking to accept, or otherwise accessing or using the Service, you accept and agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference, including the binding arbitration provision and class-action waiver in Section 16. If you do not agree, you must not access or use the Service.
The Service is offered and available to users who are 18 years of age or older. The Service is directed to and intended for users located in the United States. We do not target the Service to, or design it for, users outside the United States, and we make no representation that the Service or its content is appropriate or available for use in any particular location. If you access the Service from outside the United States, you do so on your own initiative and are responsible for compliance with local law. Additional terms applicable to users located in the European Economic Area, the United Kingdom, and Switzerland are set out in our Privacy Policy. By using the Service, you represent and warrant that you are of legal age to form a binding contract and meet these eligibility requirements.
We may revise these Terms from time to time. All changes are effective immediately when posted and apply to your access and use thereafter. However, any changes to the dispute-resolution provisions in Section 16 will not apply to any dispute for which the parties had actual notice on or before the date the change is posted. For material changes, we will require you to re-accept the revised Terms through the Service. Your continued use after changes are posted means you accept them.
The Service is an availability-monitoring and notification tool. It detects changes in publicly observable information displayed by third-party ticketing, resale, and event platforms a user elects to monitor (“Monitored Platforms”), such as whether tickets or inventory appear to have become available, and then sends the user notifications (“Alerts”). Generating and delivering Alerts is the entire function of the Service.
Phantom Checker is not a ticket marketplace, ticket broker, ticket reseller, ticket transfer service, ticket delivery service, ticket authentication service, or ticket management platform. Phantom Checker does not sell tickets, facilitate ticket transactions, or act as an intermediary between buyers and sellers. Phantom Checker never takes possession of, stores, hosts, transfers, validates, authenticates, generates, issues, or delivers tickets, barcodes, QR codes, access credentials, digital passes, or ticket-related content of any kind.
Phantom Checker does not maintain integrations with ticket delivery platforms, ticket transfer services, ticket marketplaces, or ticket authentication providers, and does not control or participate in any downstream ticket purchase, resale, transfer, delivery, or authentication process.
For the avoidance of doubt, the Service does not, and is not designed to:
Any action a user takes after receiving an Alert, including any purchase, transaction, resale, transfer, or other dealing (“User Activity”), is initiated and carried out by the user independently, directly with the relevant third party, using the user’s own credentials and subject to that third party’s own terms. The Service’s role ends when an Alert is delivered.
Phantom Checker is an independent service. We are not affiliated with, authorized by, sponsored by, endorsed by, licensed by, or partnered with any Monitored Platform or any other ticketing company, ticketing or resale platform, ticket delivery, transfer, or authentication service, venue, promoter, artist, team, league, or event organizer.
Any third-party names, trademarks, or logos that appear in the Service are the property of their respective owners and are used solely in a nominative, descriptive sense to identify the platforms a user may choose to monitor. Such use does not imply any affiliation, partnership, sponsorship, endorsement, or association, and we claim no rights in those marks. We do not use any third-party mark to sell, deliver, or authenticate tickets, or to suggest that any ticket originates from or is approved by the mark’s owner.
The Service may display advertising, promotional content, banners, or links from third parties, and we may participate in referral or affiliate arrangements with third parties. Any such relationship is an arm’s-length advertising or referral relationship only. It does not constitute and shall not be construed as a partnership, joint venture, agency, common enterprise, operational integration, or endorsement between Phantom Checker and the third party. We do not control, operate, review, or assume responsibility for the products, services, content, or conduct of any advertiser or referral partner, and your dealings with any such third party are solely between you and that third party. If the Service contains links to third-party sites, those links are provided for convenience only; we have no control over and accept no responsibility for those sites, and you access them at your own risk and subject to their terms.
Phantom Checker does not act as the agent, representative, broker, reseller, intermediary, distributor, or authorized representative of any advertiser, referral partner, Monitored Platform, ticket seller, ticket purchaser, or user of the Service. Likewise, no advertiser, referral partner, Monitored Platform, ticket seller, ticket purchaser, or user is authorized to act on behalf of Phantom Checker or to bind Phantom Checker in any manner.
You may use the Service only for lawful purposes and in accordance with these Terms. You agree that you will not use the Service, or any Alert or information obtained through it, to:
You are solely responsible for your User Activity and for ensuring that your use of the Service and any action taken in reliance on an Alert complies with all applicable laws and all terms of any third party.
Monitored Platforms and other third-party services are operated by parties unrelated to Phantom Checker and are governed by their own terms and privacy policies. You are solely responsible for reviewing and complying with those terms. We make no representation or warranty that your use of the Service, or any User Activity, complies with the terms of any Monitored Platform or any law, and you assume all risk arising from your use of the Service and your dealings with any Monitored Platform. You are solely responsible for verifying your rights and authorizations to use the Service in connection with any Monitored Platform under any agreement you may have with that platform, and we accept no liability for your use of the Service in connection with any Monitored Platform.
Nothing in the Service, these Terms, or any Alert authorizes, permits, licenses, encourages, or should be construed as encouraging any user to violate the terms of service, contractual rights, intellectual property rights, proprietary rights, technological protection measures, security controls, or access restrictions of any third party. Users are solely responsible for ensuring that their use of the Service and any action taken in response to an Alert complies with all applicable agreements, laws, and third-party rights.
The Service and all of its contents, features, and functionality (excluding third-party marks identified above) are owned by Phantom Checker and protected by United States and international intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own use. You shall not: resell, sublicense, or commercially redistribute the Service except as expressly authorized; copy, modify, or create derivative works of the Service; reverse engineer, decompile, or disassemble any part of the Service except to the extent that restriction is prohibited by law; or use any scraper, bot, or automated means to access the Service itself. This license is revocable at any time, and all rights not expressly granted are reserved.
Feedback.If you submit any feedback, suggestions, ideas, or proposed improvements regarding the Service (“Feedback”), you grant Phantom Checker a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable, and transferable license to use, reproduce, modify, and otherwise exploit that Feedback for any purpose, without any obligation, compensation, or attribution to you. Feedback is not your confidential information, and we may use it without restriction.
Access to certain features requires a paid subscription. Fees, billing cycles, and plan tiers are as presented at the point of purchase, which is processed through our third-party marketplace and payment providers. Subscriptions are billed on a recurring monthly basis. By subscribing, you authorize us and our payment providers to charge your payment method on file for the initial term and for each successive renewal term, automatically and without further notice, until you cancel.
Your subscription continues and renews automatically each month until you cancel. You may cancel at any time through your account on the Service or through the applicable marketplace or payment provider; however, to avoid being charged for the next billing cycle, you must cancel before the end of your then-current billing cycle. A cancellation submitted after a renewal charge has been initiated takes effect at the end of the then-current billing cycle, and you will retain access through that period.
All fees are non-refundable. Except where required by applicable law, we do not provide refunds, credits, or proration for any partial billing period, unused period, or partially used features, and cancellation does not entitle you to a refund of fees already charged.
To the extent these billing terms differ from the terms presented by our marketplace or payment provider at the point of purchase, those provider terms govern the mechanics of billing, payment, and cancellation, and you are responsible for reviewing and complying with them.
Referral Program.We may offer a referral program that allows eligible users to receive a credit, payment, or other benefit for referring new users, as administered through our third-party marketplace. Eligibility, benefit amounts, and program rules are as presented at the point of participation and are subject to the marketplace’s terms. We may modify, suspend, or discontinue the referral program, or revoke or withhold any referral benefit, at any time and in our discretion, including where we reasonably suspect fraud, abuse, self-referral, or circumvention of program rules. You are responsible for any taxes arising from any referral benefit you receive.
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account, and you agree to notify us immediately of any unauthorized use. We may disable any username or password at any time in our discretion, including if we believe you have violated these Terms.
THE SERVICE AND ALL CONTENT AND ALERTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, PHANTOM CHECKER DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY ALERT WILL BE ACCURATE, TIMELY, OR COMPLETE, OR THAT ANY TICKET OR ITEM REFERENCED IN AN ALERT WILL BE AVAILABLE, VALID, OR OBTAINABLE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL PHANTOM CHECKER OR ITS MEMBERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, UNDER ANY LEGAL THEORY, EVEN IF FORESEEABLE. TO THE FULLEST EXTENT PROVIDED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW, OR TO LIABILITY ARISING FROM OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
You agree to defend, indemnify, and hold harmless Phantom Checker and its members, officers, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your User Activity; (c) your violation of these Terms, including the Acceptable Use section; (d) your violation of any law or any rights of any third party, including any intellectual-property right; or (e) any claim that your conduct caused harm to any Monitored Platform, rights holder, venue, or other person.
We have the right, but not the obligation, to: take any action regarding any use of the Service we deem appropriate; disclose your identity and other information to law enforcement or to any third party who claims your conduct violates their rights, including intellectual-property rights; take legal action, including referral to law enforcement, for any illegal or unauthorized use; and suspend or terminate your access to all or part of the Service at any time, without notice, including for any violation of these Terms or any conduct prohibited by the Acceptable Use section. The provisions that by their nature should survive termination, including the no-affiliation, advertising/referral, acceptable-use, third-party-terms, IP, disclaimer, limitation-of-liability, indemnification, dispute-resolution, and governing-law sections, survive.
Without limiting the foregoing, Phantom Checker reserves the right to investigate suspected misuse of the Service, including suspected ticket fraud, ticket counterfeiting, intellectual property infringement, unauthorized ticket resale activity, circumvention of third-party security measures, or violations of applicable law. Phantom Checker may suspend or terminate any account, remove access to the Service, preserve relevant records, and cooperate with law enforcement, rights holders, venues, ticketing platforms, or other affected parties in connection with any such investigation.
Phantom Checker reserves the right to suspend or terminate any account that it reasonably believes is being used in connection with unlawful conduct, including the creation, distribution, sale, transfer, delivery, or promotion of counterfeit, cloned, spoofed, unauthorized, or infringing tickets or access credentials.
We respect intellectual-property rights and will respond to notices of alleged infringement that comply with 17 U.S.C. § 512(c)(3), sent to our designated agent: Phantom Checker, LLC, Attn: DMCA Agent, c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713; Info@PhantomChecker.com. We may terminate, in appropriate circumstances, the accounts of repeat infringers.
(a) Informal Resolution First. Most concerns can be resolved by contacting us at Info@PhantomChecker.com. Before initiating arbitration, you and Phantom Checker agree to attempt to resolve any dispute informally by written notice, followed by a good-faith negotiation period of at least sixty (60) days. Arbitration may not commence until that period has elapsed.
(b) Binding Individual Arbitration. Except as carved out below, any controversy or claim arising out of or relating to these Terms or the Service, or their breach, will be settled by final and binding arbitration before a single arbitrator administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, as modified by this Section. The Federal Arbitration Act governs the interpretation and enforcement of this Section. Judgment on the award may be entered in any court of competent jurisdiction.
(c) Class-Action and Representative Waiver. YOU AND PHANTOM CHECKER AGREE TO ARBITRATE SOLELY ON AN INDIVIDUAL BASIS. THESE TERMS DO NOT PERMIT CLASS ARBITRATION OR ANY CLAIM BROUGHT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. NEITHER THE AAA NOR THE ARBITRATOR MAY CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR PRESIDE OVER ANY REPRESENTATIVE OR CLASS PROCEEDING.
(d) Coordinated / Mass Filings. If twenty-five (25) or more arbitration demands raising substantially similar claims are filed by or with the coordination of the same or coordinated counsel, the demands will be administered in sequential batches of no more than 50, with representative bellwether proceedings decided first and the outcomes used to facilitate resolution of the remaining demands, and with a staged fee structure as set out in the AAA’s mass-arbitration protocol / Schedule A. Applicable limitations periods are tolled for unfiled and batched demands during this process.
(e) Carve-Outs. Either party may (i) bring an individual claim in small-claims court instead of arbitration, and (ii) seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or to address misuse of the Service in violation of the Acceptable Use section. Seeking such relief does not waive this Section.
(f) Opt-Out. You may opt out of this Section 16 by sending written notice to Info@PhantomChecker.com, or by mail to Phantom Checker, LLC, c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, within sixty (60) days after you first accept these Terms. If you opt out, the Governing Law and Forum section governs your disputes.
(g) Effect of Invalidity. If the class-and-representative waiver in subsection (c) is held unenforceable as to any claim, then the agreement to arbitrate in subsection (b) is void as to that claim only, and that claim will proceed in court under the Governing Law and Forum section; the remainder of this Section survives.
All matters relating to the Service and these Terms, and any dispute arising from or related to them (including non-contractual disputes), are governed by the internal laws of the State of Delaware without regard to conflict-of-laws rules, except that nothing in this section waives any non-waivable consumer-protection right available to you under the law of your country or state of residence. For any dispute not subject to arbitration under Section 16, the state and federal courts located in New Castle County, Delaware have exclusive jurisdiction, and you waive any objection to that jurisdiction and venue.
The Service is directed to users located in the United States. We make no representation that the Service or any of its content is appropriate or available for use in other locations, and we do not target the Service to users outside the United States. Those who access the Service from other locations do so on their own initiative and are responsible for compliance with local law. If you are located in the European Economic Area, the United Kingdom, or Switzerland, please see the corresponding section of our Privacy Policy for information about how we process your personal data and the rights available to you.
To the extent permitted by law, any claim arising out of or relating to these Terms or the Service must be commenced within one (1) year after the cause of action accrues, or it is permanently barred.
Entire Agreement. These Terms and the Privacy Policy are the entire agreement between you and Phantom Checker regarding the Service.
Waiver and Severability. No failure to assert a right is a waiver, and if any provision (other than as addressed in Section 16(g)) is held invalid, the remainder continues in full force.
Assignment. You may not assign these Terms; we may.
Corrections. The Service may contain errors, inaccuracies, or omissions, including in pricing, plan descriptions, or availability. We reserve the right to correct any such error and to change or update information at any time without prior notice, and to refuse or cancel any order placed based on inaccurate information.
Force Majeure. We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, labor conditions, governmental action, power or network failures, denial-of-service attacks, or the acts or omissions of third parties, including any Monitored Platform or payment or marketplace provider.
Electronic Communications. By creating an account, accessing, or using the Service, you consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that they be in writing. You agree to the use of electronic records and signatures and waive any right requiring a non-electronic signature, to the extent permitted by law.
Notices. We may provide notices to you electronically, by email to the address associated with your account or by posting within the Service; you are responsible for keeping that address current. You may also reach us for general and support inquiries through our Discord server. Legal notices to us must be in writing and sent to Info@PhantomChecker.com and to Phantom Checker, LLC, c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, and are deemed given upon confirmed receipt.
Phantom Checker, LLC · Effective Date: July 2026
This Privacy Policy describes how PHANTOM CHECKER, LLC (“Phantom Checker,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you access or use phantomchecker.com, our mobile and desktop applications, and related features (collectively, the “Service”). It applies to information we collect through the Service and in related communications. This Policy is incorporated into and subject to our Terms of Service.
The Service is intended for users who are 18 or older. We do not knowingly collect information from anyone under 18. The Service is directed to users in the United States; if you are located in the European Economic Area, the United Kingdom, or Switzerland, the additional terms in Section 12 (Additional Information for EEA, UK, and Switzerland Users) apply to you, and if you are located in Canada, the additional terms in Section 13 (Additional Information for Canadian Users) apply to you.
Information you provide to us. When you create an account, subscribe, or contact us, we collect information such as your name, email address, username and password, and the events or platforms you choose to monitor. If you purchase a subscription, payment is processed by our third-party marketplace and payment providers; we do not collect or store your full payment-card details.
Information we collect automatically. When you use the Service, we may automatically collect your IP address, device and browser type, operating system, app version, identifiers such as device or push-notification tokens, and usage data about how you interact with the Service, including the Alerts you configure and receive. We and our service providers may collect this information using cookies and similar technologies (described below). We do not collect or process sensitive personal information (such as government identifiers, precise geolocation, racial or ethnic origin, health, or financial-account information) for the purpose of inferring characteristics about you.
Information from third parties. We may receive information about you from our marketplace and payment providers and our analytics providers, which we combine with information we collect directly.
We and our service providers use cookies and similar technologies to operate and secure the Service, remember your preferences, and analyze usage. A cookie is a small file placed on your device. You can set your browser to refuse some or all cookies, but parts of the Service may not function properly if you do. Some browsers offer a “Do Not Track” (DNT) setting; because there is no common standard for DNT, the Service may not respond to DNT signals, and you can instead use the controls described in “Your Rights and Choices.” We and certain third parties, including Google, may use cookies, software development kits (SDKs), and similar technologies, including Google Analytics and Firebase, to analyze usage of the Service and, where applicable, to support advertising or related purposes. These technologies may collect information about your activity, including device and online identifiers, and may disclose it to Google and other providers. To the extent any such use involves the disclosure of personal information, it may, depending on how the information is used, be considered “targeted advertising,” a “sale,” or “sharing” of personal information under certain state privacy laws. You can exercise choices about these technologies as described in “Your Rights and Choices” and “Your State Privacy Rights,” and through Google’s own opt-out tools, including the Google Analytics opt-out browser add-on (tools.google.com/dlpage/gaoptout).
We use the information we collect to: provide, maintain, and improve the Service and deliver Alerts you configure; create and manage your account and process your subscription; communicate with you, including about your account, security, and changes to the Service; personalize and improve your experience; monitor, detect, and prevent fraud, abuse, and violations of our Terms of Service; comply with legal obligations and enforce our agreements; and, with your consent where required, send marketing communications.
We do not sell your personal information for monetary consideration. However, our use of analytics and advertising technologies, including Google Analytics and Firebase, may involve disclosing personal information, such as device and online identifiers and information about your activity, to Google and other third parties. Under some state privacy laws, this disclosure may be considered a “sale” or “sharing” of personal information, or processing for “targeted advertising.” We may also share information: with service providers who perform functions on our behalf (such as hosting, analytics, payment, and customer support) and are permitted to use it only for those purposes; to comply with law, legal process, or lawful requests from public authorities; to protect the rights, property, or safety of Phantom Checker, our users, or others, and to enforce our Terms of Service; and in connection with a merger, financing, acquisition, or sale of assets, in which case information may be transferred as a business asset.
To the extent any use of cookies or similar technologies could be considered a “sale” or “sharing” of personal information, or processing for “targeted advertising,” under applicable state law, you can exercise choices as described in “Your Rights and Choices” and “Your State Privacy Rights.”
Account information. You may review and update your account information directly within your account on the Service or through your account with our third-party marketplace, or contact us to request changes.
Marketing. You may opt out of marketing emails by following the unsubscribe instructions in any such email; transactional and account messages will continue.
Cookies and tracking. You can control cookies through your browser settings as described above.
Advertising.We, or third parties including Google, may use cookies and similar technologies for analytics and, where applicable, advertising or related purposes. To the extent interest-based advertising occurs, you may opt out through the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org). You may also opt out of Google Analytics through Google’s opt-out browser add-on (tools.google.com/dlpage/gaoptout), and you may exercise the opt-out rights described in “Your State Privacy Rights.”
Depending on your state of residence, you may have some or all of the following rights regarding your personal information, subject to the exceptions and limitations in applicable law:
How to exercise your rights. You may submit a request by emailing us at Info@PhantomChecker.com. For help with the process, you may also reach us through our Discord server (discord.gg/NG6DMPvj7J); however, formal requests to exercise your privacy rights should be submitted to Info@PhantomChecker.com so that we can verify and process them as required by law. We will verify your request as required by law and respond within the time the law allows. You may use an authorized agent where permitted. If we deny your request, you may appeal by contacting us at Info@PhantomChecker.com, where applicable law provides an appeal right.
The Service is not directed to children, and we do not knowingly collect personal information from anyone under 18. If we learn we have collected such information, we will delete it. If you believe a minor has provided us information, contact us at Info@PhantomChecker.com.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
We retain personal information for as long as needed to provide the Service, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements, after which we delete or de-identify it in accordance with our retention schedule.
We may update this Policy from time to time. We will post the updated Policy with a revised Effective Date and, for material changes, provide additional notice as required by law or through the Service. Your continued use of the Service after the changes take effect means you accept the updated Policy.
If you have questions about this Policy or our privacy practices, contact us at Info@PhantomChecker.com or Phantom Checker, LLC, c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713. You may also reach us for general and support inquiries through our Discord server.
This section provides additional information for individuals located in the European Economic Area (“EEA”), the United Kingdom (“UK”), and Switzerland, and supplements the rest of this Policy. If you are located in the EEA, the EU General Data Protection Regulation (“EU GDPR”) applies to the processing of your personal data; if you are located in the UK, the UK GDPR applies; and if you are located in Switzerland, the Swiss Federal Act on Data Protection (“FADP”) applies. References to the “GDPR” in this section mean the EU GDPR, the UK GDPR, and, interpreted analogously, the FADP, as applicable to you. Where this section conflicts with another part of this Policy with respect to individuals it covers, this section controls.
Controller. Phantom Checker, LLC, c/o Legalinc Corporate Services Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, is the controller of the personal data processed about you under this section. You can contact us regarding data protection matters at Info@PhantomChecker.com.
Legal bases for processing. We process your personal data only where we have a legal basis to do so. Depending on the processing activity, our legal bases are: (a) performance of a contract, to provide the Service, create and administer your account, and process your subscription; (b) our legitimate interests, to secure, maintain, analyze, and improve the Service, to prevent fraud and misuse, and to communicate with you, provided those interests are not overridden by your interests or fundamental rights; (c) your consent, where we request it, for example for certain marketing communications or where required for cookies and similar technologies, which you may withdraw at any time without affecting processing carried out before withdrawal; and (d) compliance with a legal obligation to which we are subject.
Your rights. Subject to the conditions and exceptions in the GDPR, you have the right to: request access to and a copy of the personal data we hold about you; request rectification of inaccurate or incomplete personal data; request erasure of your personal data; request restriction of processing; object to processing that is based on our legitimate interests, and object at any time to processing for direct marketing; request portability of personal data you provided to us, in a structured, commonly used, and machine-readable format; and, where processing is based on consent, withdraw that consent at any time. We do not make decisions producing legal or similarly significant effects about you based solely on automated processing. To exercise any of these rights, contact us at Info@PhantomChecker.com. We may need to verify your identity before responding, and we will respond within the time required by applicable law.
International transfers.We are located in the United States and process personal data there, and our service providers may process it in the United States and other countries. These countries may not provide the same level of data protection as your jurisdiction. Where we transfer personal data out of the EEA, the UK, or Switzerland to a country that has not received an adequacy decision from the relevant authority, we rely on appropriate safeguards to protect that data, including the European Commission’s Standard Contractual Clauses (together with the UK International Data Transfer Addendum for UK transfers, and as applicable for Switzerland), or another lawful transfer mechanism. You may request more information about the safeguards we use, or a copy of the relevant mechanism, by contacting us at Info@PhantomChecker.com.
Retention.We retain personal data for the periods described in “Data Retention” above, determined by the purposes for which it was collected, our legal obligations, and the need to resolve disputes and enforce our agreements.
Right to lodge a complaint.If you believe our processing of your personal data infringes applicable law, you have the right to lodge a complaint with a supervisory authority. In the EEA, this is the authority in the country of your habitual residence, place of work, or the place of the alleged infringement (see edpb.europa.eu/about-edpb/about-edpb/members_en). In the UK, this is the Information Commissioner’s Office (ico.org.uk). In Switzerland, this is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch). We would, however, appreciate the chance to address your concerns before you approach a supervisory authority, so please consider contacting us first.
If you are located in Canada, we process your personal information in accordance with the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applicable provincial privacy laws. We collect, use, and disclose your personal information for the purposes described in this Policy, and, where required, we obtain your consent to do so; depending on the sensitivity of the information and the circumstances, consent may be express or implied, and you may withdraw it subject to legal or contractual restrictions and reasonable notice. You have the right to request access to the personal information we hold about you and to request correction of inaccurate or incomplete information by contacting us at Info@PhantomChecker.com. As described elsewhere in this Policy, your personal information may be stored and processed in the United States or other countries, where it may be accessible to courts, law enforcement, and governmental authorities under the laws of those jurisdictions. If you have an unresolved privacy concern, you may contact the Office of the Privacy Commissioner of Canada (www.priv.gc.ca).
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